Infrastructure
Self-managed Kubernetes
Postgres 17, Valkey cache, and SeaweedFS object storage on a self-managed cluster, hosted in Thailand and deployed by GitOps (ArgoCD).
Now available
Clinic management software for Thailand Your whole clinic, in your hand. Work from anywhere, more easily than before.
Queue, appointments, medical records, billing, stock and doctor fees in one system. Easy for the front desk, fully auditable for owners. Built for medical, dental, aesthetic and Chinese-medicine clinics.
Sign yourself up on the web. Nobody has to call you back first.
฿990/ mo start
Transparent, VAT included
4clinic types
General · TCM · Dental · Aesthetic
3branches on Pro
Each extra branch ฿9,900 a year
2month trial
No credit card
01Before and after
Clinic work still scattered across places
The queue lives in a book, appointment confirmations in a LINE group, drug stock in Excel, and doctor fees are worked out by hand every month-end. SyncEdge Clinic keeps the queue, appointments, drug stock and doctor fees in one system every branch sees the same way.
The clinic todayConnected 4/4
SyncEdge Clinic
Appointment bookMorning queues clashConnected
Patient LINE groupConfirmed one by oneConfirmation list ready
drug_stock.xlsxRuns out unnoticedConnected
Doctor feesWorked out by handConnected
Queue today32
Drugs running low2
Tomorrow's appointmentsCall list ready
Doctor feesCalculated automatically
022½-minute film
A day in an aesthetic clinic, run on SyncEdge Clinic
From opening in the morning through appointments, check-in, the doctor's room, stock and the money, to an owner who sees every branch in one place.
Screens and data in the film are illustrative, not real customer data.
Platform foundation
Self-managed Kubernetes
Thailand data residency
PDPA compliant
OWASP ASVS L2
Ed25519 JWT · RLS
Nightly backups, restore-tested
03Built for everyone in the clinic
Which part of the clinic do you run?
See how the system helps with your job. Every role works in the same system on the same data, with nothing typed twice.
Know what came in, from whom, and what is outstanding, without waiting for month-end
- Daily revenue, sales, receivables and VAT / withholding-tax reports (P.P.30, P.N.D.3 / 53) on demand
- Doctor fees calculated automatically per doctor or per service on every tier (withholding tax and tiered rules from Starter)
- Decide who may cancel bills or refund, require two approvers for stock adjustments, and keep a tamper-proof audit log
- See every branch in one view (Pro: 3 branches included, each extra ฿9,900 a year)
04Which clinics it fits
Specialty screens for 4 clinic types
Pick your clinic type at sign-up and the system opens the screens you actually use. Pro can set a different type per branch.
Medical clinic
Visit notes coded to ICD-10, prescribing with allergy and interaction alerts, lab orders with recorded results and per-test trends
See detailsDental clinic
Founding clinics wanted: help us shape the tooth chart and treatment plans
See detailsAesthetic clinic
Draw on patient photos and body charts, packages and courses, promotions
See detailsChinese-medicine clinic
TCM consultation screen and herbal dispensing
See detailsStart today
Switching is easier than you think
- 1
Sign up on the website
Pick a plan and clinic type and start right away. No waiting for sales, no setup fee.
- 2
Try sample data or import your own
Fill in sample data to try every menu, or import your existing data from Excel / CSV yourself.
- 3
2 months free, every feature
No credit card. Decide when the trial ends, change plan or cancel any time.
05Plans
Four tiers. Strict superset. No surprises.
Every tier contains the one below it, so an upgrade never takes anything away. All prices are in Thai Baht (฿) with 7% VAT included. The 2-month free trial runs on the full feature set of whichever tier you pick at signup.
Solo
The complete single-provider practice.
฿990/ month
฿9,900 / year · Save 17%
VAT included
Start Solo- 8 seats · 1 location
- Full clinical, operations, inventory and revenue platform
- Basic provider compensation: percentage or fixed, auto-calculated
- Statutory tax reports, PDPA tools, self-serve data export
- Specialty workflows: lab, imaging annotation, TCM
Starter
The practice that employs providers.
฿2,490/ month
฿24,900 / year · Save 17%
VAT included
Start Starter trial- 20 seats · 1 location
- Everything in Solo
- Advanced compensation: tiered rules, WHT, approved payouts
- Accounting export: PEAK / FlowAccount / Express
- Provider P&L and patient-retention analytics
Recommended
Pro
The group practice.
฿5,990/ month
฿59,900 / year · Save 17%
VAT included
Start Pro trial- 20 seats per location · 3 locations included, each extra ฿9,900/year (฿990/month)
- Everything in Starter
- Consolidated records and cross-site dashboard
- Inter-site stock transfers
- Per-location specialty configuration
Enterprise
The hospital or chain that requires its own instance.
Custom
12-month commitment
Talk to sales- Unlimited seats and locations
- Dedicated single-tenant instance
- Everything in Pro
- Multi-company structure, agreed scope
- SLA-backed priority support, annual term
Swipe left for the next plan
How the plans step upSolo already pays providers a percentage or a fixed fee. Starter is the step about money rules rather than scale: a practice that employs providers needs tiered schedules, withholding tax, approved payout cycles and an export to its accounting software. Pro is the scale step: what it adds is locations. Three are included, and each one after that is ฿9,900 a year, or ฿990 a month on a monthly plan. Enterprise is the deployment step: the same platform on an instance of your own.
06Matrix
Every capability, by plan.
- included
- —not included
- 1 per practiceone specialty configuration chosen at signup
- per locationeach location carries its own specialty configuration
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Demographics, identifiers, national ID card capture | ||||
| Allergy and chronic-condition records, field-level encryption |
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Encounter workbench, ICD-10 coding | ||||
| e-Prescribing with allergy and drug-interaction alerts | ||||
| Medical certificates, compliant serial numbering, template designer | ||||
| Treatment packages and course tracking |
Show 8 more feature groups
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Laboratory orders, recorded results, per-test trends | ||||
| Clinical image annotation and body-chart charting | ||||
| TCM assessment workbench and herbal dispensing | ||||
| Specialty configuration | 1 per practice | 1 per practice | per location | per location |
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Patient queue with waiting-room display | ||||
| Provider and room scheduling with conflict control | ||||
| Follow-up task management | ||||
| Staff rostering, resources, holidays | ||||
| Role-based access control |
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Lot- and expiry-tracked stock | ||||
| Suppliers, requisitions, purchase orders, goods receipt | ||||
| Cycle counts, disposals, consumables catalog | ||||
| Dual-approval stock adjustments | ||||
| Inter-site stock transfers | — | — |
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Invoices, receipts, tax invoices, credit / debit notes, WHT certificates | ||||
| Cash, bank transfer, PromptPay, card | ||||
| Point-of-sale and installment plans | ||||
| Patient prepaid credit | ||||
| Promotions engine |
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Daily revenue, item sales, receivables aging, appointment outcomes | ||||
| PP30 VAT and PND-3 / PND-53 statutory reports | ||||
| Provider P&L and patient-retention analytics | — |
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Fee rules per provider or service, percentage or fixed | ||||
| Automated accrual from settled invoices, reversed on refunds | ||||
| Provider self-service statements | ||||
| Tiered, bonus-over-target, cost-based and patient-segment rules | — | |||
| Withholding tax on provider fees | — | |||
| Approved payout cycles, entry approval and disputes, case-level adjustments | — | |||
| Rule simulator, backtest, monthly targets | — |
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Multiple locations on one account (3 included on Pro) | — | — | ||
| Consolidated records and cross-site dashboard | — | — | ||
| Per-location specialty configuration | — | — |
| Feature | Solo | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Versioned PDPA consent | ||||
| Data-subject request handling | ||||
| Immutable, searchable audit trail | ||||
| Legacy data migration (Excel / CSV) | ||||
| Accounting export: PEAK / FlowAccount / Express | — | |||
| Self-service clinic data export (CSV) | ||||
| Dedicated single-tenant instance | — | — | — | |
| SLA-backed priority support | — | — | — |
Want to see these features at work? Try a simulated day in your clinic
Coming soonSyncEdge Health · the patients' app
Patients check it on their phone instead of calling the front desk
What time is my appointment, how many sessions are left, how many people are ahead of me, can I have last month's receipt: the questions your front desk answers every day, patients of clinics on SyncEdge Clinic will look up themselves in the SyncEdge Health app.
- Appointments, today's queue and course balances, read straight from the clinic's system
- Patients send appointment requests; the clinic still confirms them
- Opening hours, holidays, parking, and prices only for services with an advertising approval number
- Medical records stay at the clinic; the app shows them after the patient verifies who they are and consents, one clinic at a time
- Works on iPhone, on iPhone Duo folded or open, and on flip phones like Galaxy Z Flip; fold or unfold mid-task and the screen you had open stays
In App Store and Google Play review, not yet available to download · screens show sample data · iPhone is a trademark of Apple Inc.; Galaxy Z Flip is a trademark of Samsung Electronics
By the numbers
01
4clinic types
General, TCM, Dental, Aesthetic. Chosen at signup; on Pro each branch can differ.
02
30kdiagnosis codes
ICD-10, searchable by code or diagnosis name in Thai or English, on every tier.
03
0setup fee
Every tier is self-serve. Import your legacy data from Excel / CSV inside the app.
04
2month trial
The full feature set of the tier you pick. No credit card. Sample data at the push of a button.
07Platform
Thai data. Thai residency. Real compliance.
PDPA here lives in the database schema itself: every tenant row, every write, every audit entry.
Tenancy
Row-Level Security
Every row carries a company_id, and the database itself refuses cross-tenant reads. No application-layer check is in the way to get bypassed.
Compliance
PDPA by design
Consent-versioned workflows, full write-path audit trail, AES-256-GCM encryption for sensitive fields such as national IDs and medical notes, HTTPS on every route.
Security
ASVS Level 2
OWASP ASVS L2 baseline. Ed25519 JWT sessions, 15-minute access tokens with 7-day refresh rotation.
Reliability
Nightly backups
Database and file backups every night, 7 days retained, restore drills actually run. Structured logging, OpenTelemetry tracing, /healthz + /readyz endpoints.
Residency
Thailand by default
Clinic data is hosted in Thailand by default, meeting PDPA data-residency expectations. Dedicated infrastructure available on request (Enterprise).
08FAQ
Questions we hear weekly.
Yes. Sign up yourself and start straight away; the 2-month trial needs no card.
Sign up yourself at clinic.syncedge.tech/register. No sales call is needed. Enter your email, confirm the 6-digit code, name your clinic, pick a clinic type and a tier, and you are working. The 2-month trial needs no credit card; add a card inside the app when it ends. A guided demo is still there if you would rather be walked through it first.
Yes. Upgrade, downgrade or cancel from Settings, and your data stays.
Yes, from Settings > Plan & Billing. Upgrades take effect immediately and charge only the prorated difference. Downgrades take effect when the paid period ends, and you keep the current plan until then. Cancel renewal any time and keep using the plan to the end of the period. Your data stays, whichever direction you move.
General practice, TCM, dental and aesthetic clinics.
General practice, TCM, dental and aesthetic clinics. Every tier has the clinical workbench and lab ordering for general practice. The TCM workbench, herbal pharmacy and the drawing board on patient photos are on every tier too. The tooth chart is being designed with our first dental clinics. Thai traditional medicine, physiotherapy and other specialties use the standard workbench.
Yes, one type at signup. Multi-branch plans can set a type per branch.
Yes, one type on every tier; the menus follow it. On Pro and Enterprise, where you run several branches, each branch can carry a different type, for example general practice at one and TCM at another.
Every tier from Solo. Tiered fees and withholding tax start at Starter.
Every tier, starting with Solo. Set fee rules per doctor or per service as a percentage or a fixed amount. The system computes fees from paid bills, reverses them on refunds, and lets each doctor see their own ledger. Starter adds tiered and bonus scales, withholding tax, approved payout rounds, per-case overrides and the rule simulator.
Only from the fourth branch, at ฿9,900 a year each. Pro covers the first 3.
Only from the fourth branch. Pro's price, ฿5,990 a month or ฿59,900 a year, covers 3 branches. Each branch after that is ฿9,900 a year, or ฿990 a month if you pay monthly. Every branch brings its own quota of 20 users, so a three-branch Pro clinic has 60 seats and a four-branch one has 80. A staff member who works at several branches counts once.
No, but the 2-month trial gives you the full feature set with no card.
There is no free tier. There is a 2-month trial on the full feature set of whichever tier you pick at signup, and it needs no credit card. If you are weighing a free clinic system or a spreadsheet, ask two things before real patient records go into it: which country the data sits in and who can reach it, and what format you can export in if you ever want to leave. Under the PDPA the liability does not rest with the vendor — it rests with the clinic.
Nothing is deleted. You can view and export it; only new records pause.
Nothing is deleted. Your clinic's data stays in place; you can open it and export it. Only writing new records pauses until you choose a plan again.
Yes. Fill the clinic with sample data during the trial, then clear it.
Yes. During the trial a button on the dashboard fills the clinic with sample patients, appointments, bills and stock so every screen has something in it, and clears it again whenever you are ready to record real patients.
Yes, from Excel / CSV with Thai templates, at no charge.
Yes. The Migration Center imports Excel / CSV files using downloadable Thai templates: patients, package and course balances, opening stock and suppliers. Every row is validated before anything is written, problem rows are reported for fixing, and old HN numbers are kept for reference. There is no charge.
No. SyncEdge Clinic is cloud only, paid monthly or yearly.
Not as a product. SyncEdge Clinic is cloud only, paid monthly or yearly. Enterprise customers get a dedicated deployment (database, cache and storage separate from every other customer) as part of the quote.
From ฿990 a month (Solo) to ฿5,990 (Pro, 3 branches), VAT included.
Solo is ฿990 a month for a single-doctor clinic, with 8 seats, one location and basic doctor fees. Starter is ฿2,490 and adds advanced doctor-fee rules with withholding tax, accounting export and 20 seats. Pro is ฿5,990 for 3 locations with 20 seats each, and each extra location is ฿9,900 a year, or ฿990 a month on a monthly plan. Enterprise is quoted against a dedicated instance. All prices include VAT, paying yearly saves 17%, and there is a 2-month free trial with no card required.
Off-the-shelf for most clinics; commissioned software only for truly unusual workflows.
If the clinic runs the way most clinics run, off-the-shelf wins easily — you sign up and start, there is nothing to wait for, and keeping the system running is our problem rather than yours. SyncEdge Clinic is that product, built for Thai clinics specifically. Where a workflow is genuinely unusual enough that no packaged system fits, we can build one instead, because commissioned software is the company's main business. We will tell you plainly which case you are.
Cloud clinic management software for Thai clinics, from ฿990 a month.
SyncEdge Clinic is modern, cloud-based clinic management software built for the Thai market. It supports multiple branches and is PDPA-compliant, and it works for General, TCM (Traditional Chinese Medicine), Dental, and Aesthetic clinics. Plans start at ฿990/month, with a free 2-month trial and no credit card required.
No download needed. It runs in the web browser.
No download needed. SyncEdge Clinic is online clinic software that runs in the web browser, Chrome 111 or later or Safari 16.4 or later, so there is nothing to install on your computers and no server in the clinic. Updates and backups are included in every plan.
09Guides
Read these before you decide, whoever you end up buying from.
Four guides written from the questions clinic owners ask us most. Take them to any vendor, not just this one.
How to choose clinic software for your practice
Start from clinic size, branch count, and the tasks your staff repeat every day, then work out what to look for first.
Comparing clinic software without regretting it later
The three ways clinic software is sold in Thailand: perpetual on-site, translated foreign cloud, and cloud built for Thai clinics.
What clinic software really costs over three years
Setup, training, data migration and renewals, added up to the three-year number that actually leaves your account.
Clinic POS: billing, payments and course sessions
Bills built from the visit, PromptPay and fake slips, why clinics can't issue tax invoices, and what a beauty-course receipt must say.
Doctor fees (DF): how to calculate them and what to withhold
Percentage, fixed and tiered rules, the withholding for each kind of doctor, and a calculator that does the sums.
Running a clinic on Excel: when to switch
Where a spreadsheet still holds up, and where it starts putting patient records and PDPA compliance at risk.
Moving OPD cards into medical records software
What Thai law requires on a patient card, how long to keep it, and how to move old cards without losing a single drug allergy.
Opening a clinic in Thailand
The two licences, clinic tax, and the systems to have ready before the first patient
How booking works on LINE OA
What LINE's free features cover, and what messages cost on each Thai plan
Ready to run your clinic
on real software?
Sign up yourself, pick a tier, and get 2 months free with no credit card to start. Pay by card inside the app when the trial ends, and cancel whenever you like. Chains, franchises and hospital groups should talk to us first.