General Practice

General practice clinic software for walk-in and after-hours clinics

One system for the queue at the counter, OPD notes coded to ICD-10, prescriptions that take drugs off the stock count as they are dispensed, receipts, and medical certificates that number themselves. A doctor running an evening clinic alone after hospital hours can start on Solo at ฿990 a month.

The after-work rush still runs on a paper queue

Patients arrive in a cluster once offices close. One assistant takes ID cards, checks blood pressure and calls names from a notebook. Some people who came first get seen later, and nobody can say how many are still waiting.

Paper OPD cards go missing between visits

Hypertension and diabetes patients come back every month, but their history sits in folders filed by HN. Lose one folder and the doctor is asking again which drugs they take and what they are allergic to, then looking up the diagnosis code in a book.

Drugs go out, but nobody updates the stock

The stock book and the cabinet stop agreeing. The fever tablets you dispense most run out at eight on a Friday night, and a lot that expired months ago is still sitting at the back of the shelf.

Closing time, and it all gets totalled by hand

Receipts are handwritten, cash sits at the counter and transfers are in a banking app. Someone totals each channel by hand at closing, going back through every receipt, with the doctor due at the hospital early next morning.

Front-desk queue and follow-up appointments

Register a walk-in and a queue number is issued on the spot, restarting each day. The queue board shows staff who is waiting for vitals, who is ready for the doctor, who is in the room, who is waiting for medicine and who is waiting to pay. Staff book follow-ups into a per-doctor, per-room calendar that refuses double bookings. On every tier from Solo.

OPD notes coded to ICD-10

Record the chief complaint, history and vital signs: blood pressure, pulse, temperature, weight, height and SpO2. Pick the ICD-10 diagnosis during the consultation. Allergies sit on the consultation screen, and for a patient who comes back every month the earlier visits are right there in the record.

Prescribe, dispense, and the stock count follows

The doctor prescribes from the consultation screen and the system flags allergies, drug interactions and duplicate prescriptions. Dispensing takes the stock off in the same step, earliest-expiring lot first. Drug stock is kept by lot and expiry date, with lots close to expiry listed and a warning when an item drops below its minimum. Purchase orders, goods receipt and stock counts are on every tier.

Receipts and the daily revenue report

Receipts number themselves per branch. Record cash with change, bank transfer, PromptPay or card, and split one bill across several methods. At closing, the daily revenue report shows what came in by payment method, payer and doctor, so nobody totals it by hand.

Medical certificates that never repeat a number

Eight certificate templates come ready, including sick leave, driving licence and pre-employment check-ups. Every certificate gets its own number automatically, is issued in the name of a doctor with a licence number on file, and you can design extra templates yourself.

Lab orders and results, for general practice clinics

With the general practice clinic type, order tests such as CBC, HbA1c, lipids or urinalysis from the consultation screen. When the lab sends results back, staff type them in or attach the lab's report. The system checks each value against its reference range, flags highs and lows, and shows each test's trend over time. It does not connect to outside labs yet.

Bring in a locum, and the DF is calculated for you

On every tier, the system calculates doctor fees from paid bills and totals them per doctor. From Starter it also deducts withholding tax at the rate you set for each doctor, so nobody rebuilds a spreadsheet at month-end.

After-hours clinics can start with one doctor

Solo is ฿990 a month with VAT included, for 8 users and 1 branch: doctors and staff together, up to eight people. Everything above is in Solo, including percentage or fixed doctor fees; withholding tax on those fees starts at Starter. It runs in an up-to-date Chrome, Edge, Safari or Firefox on the computer the clinic already has, with nothing to install and no server on site.

Transparent pricing, starting at ฿990/month

Solo ฿990 (8 users, 1 branch, basic doctor fees) · Starter ฿2,490 (advanced doctor fees with withholding tax, 20 users) · Pro ฿5,990 (3 branches, 20 users per branch; each extra branch ฿990 a month or ฿9,900 a year) · Enterprise is quoted to scope. Prices include VAT, a yearly plan costs the same as 10 months, and nothing is billed per head. Sign yourself up and try it free for 2 months, no credit card required.

See pricing and packages

Frequently asked questions

What should general practice clinic software do for a walk-in clinic?

Five things at minimum: a front-desk queue, OPD notes with ICD-10 codes, prescribing that checks allergies and deducts stock, receipts, and medical certificates with numbers that never repeat. SyncEdge Clinic does all five from Solo at ฿990 a month. For hypertension and diabetes patients who return monthly, the general practice clinic type also orders labs such as HbA1c, records the results and shows the trend.

Which plan suits an after-hours clinic with one doctor, and what does it cost?

Solo, at ฿990 a month including VAT, for 8 users and 1 branch: doctors and staff together. Queue, OPD notes, prescribing, stock, receipts, the daily revenue report, medical certificates and basic doctor fees are all in Solo. Paid yearly it comes to ฿9,900. Move to Starter at ฿2,490 a month once you need withholding tax on doctor fees or approved payout rounds.

Can I buy a perpetual licence instead of paying monthly?

No. SyncEdge Clinic is monthly or yearly only, and a yearly plan costs the same as 10 months, so Solo is ฿9,900 a year with VAT included. To compare it with a one-off licence, add up three years: Solo paid yearly for three years is ฿29,700.

Do I need to install anything or keep a server at the clinic?

No. SyncEdge Clinic is cloud software that runs in the browser: Chrome or Edge 111 or later, Safari 16.4 or later, or Firefox 128 or later. Data is stored on servers in Thailand, so the clinic needs no server of its own and nobody on site to look after one.

Is there free general practice clinic software?

We have no free tier, but the 2-month trial needs no credit card. If you are comparing free options, test two things: dispense one item and see whether the stock goes down by itself, then issue two medical certificates in a row and check the numbers differ. A system that cannot do both sends you back to counting stock and keeping a numbering notebook.

Can I move over from Excel or my current software without losing data?

Yes. You can import four kinds of Excel or CSV file yourself: patients, remaining course balances, opening stock and suppliers, starting from templates you download in the app. Each file is checked before anything is written, and rows with problems come back as a separate file to fix and re-import, so good rows never mix with bad ones. Past visit history is not one of the four.

Read these before you decide, whoever you end up buying from.